Frequently Asked Questions

Welcome to Rumaway Lifestyle! Below, you’ll find answers to common questions about our boat rental services. If you have additional questions, please contact us at admin@rumawaylifestyle.com.

General Questions

• Q: What types of boats do you rent?
• A: We offer a variety of boats, including pontoon boats, fishing boats, sailboats. Visit Our Fleet page for more details on our selection.

• Q: Do I need a boating license to rent a boat?
• A: No. All of our rentals come with a licensed captain, so you don’t need a boating license to enjoy our services.

• Q: What is the minimum age for renting or boarding a boat?
• A: The primary renter must be at least 21 years old. All passengers under age 18 must be accompanied by a responsible adult.

• Q: What should I bring with me for my boat rental?
• A: We recommend bringing sunscreen, hats, sunglasses, a towel, and any snacks or drinks you may want. If you’re planning on swimming, bring appropriate swimwear.

Booking and Payment

• Q: How do I book a boat rental?
• A: You can book online through our Booking page or by calling us at (305) 832-9266. We recommend booking in advance, especially during peak seasons.

• Q: What is your deposit policy?
• A: We require a non-refundable deposit of 25% of the total rental cost to secure your reservation. The remaining balance is due upon arrival at our rental location.

• Q: What is your cancellation policy?
• A: Please refer to our Refund Policy page for details on cancellations and refunds.

• Q: What payment methods do you accept?
• A: We accept credit/debit cards and cash payments. Please ensure you have the appropriate payment method for your rental.

Safety and Regulations

• Q: Are life jackets provided?
• A: Yes, life jackets are provided for all passengers. While wearing them is optional, we recommend wearing them, especially during rough weather or emergencies.

• Q: What if there’s bad weather on the day of my rental?
• A: If we cancel the rental due to bad weather, we offer a full refund or rescheduling options. Our team will contact you to discuss alternatives.

• Q: Can I bring my own equipment or decorations on the boat?
• A: For safety reasons, we do not allow additional equipment or decorations on our boats. If you have special requests, please contact us in advance.

Miscellaneous

• Q: Can I bring my pet on the boat?
• A: Pets are not allowed on our boats unless prior arrangements have been made. Please contact us if you wish to bring a pet.

• Q: Do you offer food and drinks on the boat?
• A: Yes, we offer a selection of food and drinks on board for purchase. You can choose from a variety of snacks, meals, and beverages, but you are welcome to bring your own. Please ensure all trash is disposed of properly to keep the boat clean.

• Q: What happens if I return the boat late?
• A: Late returns may incur additional fees. Please ensure you return the boat on time to avoid extra charges.

• Q: How can I contact you for additional questions?
• A: You can reach us at (305)832-9266 for any additional questions or concerns.